Hagrid Solutions

Hagrid Diplomat

  • 17 February, 2023
Diplomat unlocks the value of high-velocity teams by accelerating the connected flow of work between fragmented tools and disparate groups.

Support Services

  • 17 February, 2023
Hagrid Solutions provides a simple, fast, support engagement model for customers. The core elements of the process are; Nominated customer support personnel are defined in our support system and...

Rapid Process Deployment

  • 17 February, 2023
Our Rapid Process Deployment approach is a best practice approach to developing an ITIL-aligned Service Management capability.  This activity is a proven approach developed by Hagrid based on many years...
Assess your organisation’s current IT Service Management capability/maturity.  SMA covers Process, Technology and People, providing an assessment of both the current capabilities to support existing business needs, and future...