
Hagrid has the right people and pragmatic approach to provide you with expert advice and guidance
- ITIL Masters & Six Sigma Black Belt
- ITIL Master
- Six Sigma Black Belt
- Accredited Project Management and Consultants
- Industry and Vendor Certifications
- Vendor certified and backed
- Real-world advice
- 250 years plus combined real-world experience

Hagrid’s proven track record enables you to invest with confidence
- We’ll find and define the right solution with you
- Backed by the global strength of vendors
- Delivered by a very strong local capability
- Same products
- Better value
- Great outcomes

Hagrid places the customers challenges, needs and objectives first. Not the vendors
- Vendor agnostic
- Hagrid works with our customers to select the right processes and technologies
- Partner with all leading vendors:
- Atlassian, CA Technologies, Cherwell, BMC, Ivanti, ServiceNow, Splunk, Summit, Xmatters
- Broad real-world experience
- ANZ, NAB, IAG, eHealth NSW, Australia Post, Tabcorp, Fujitsu, Datacom, Telstra, SingTel

Hagrid embraces a proven methodology of working pragmatically “with” you (not “to” you)
- Know our customer
- Understand our customers challenges, needs and objectives
- Accountability
- Own the outcome with our customers from start to finish
- Trust
- Establish trust through honesty, respect and collaboration
- Outcome Driven
- Earn credibility by delivering tangible value that make our customers successful
- Low risk
- Leverage proven people, procedure, processes and technologies to mitigate exposures