Hagrid Diplomat
A bidirectional workflow, process & data integration platform removing disparate tool, process & team blocks.
Hagrid Diplomat
bidirectional workflow, process inter-lock and data integrations between a customers’ internal and external suppliers tools
Support Services
Hagrid Solutions provides a simple, fast, support engagement model for customers.
Support Services
The core elements of the process are; • Ticket Logging (Self-Service or Email) • Escalation and Notification • Response and Resolution • Closure and Review
Expert Advice
Hagrid has the right people and pragmatic approach to provide you with expert advice and guidance.
Expert Advice
ITIL Masters & Six Sigma Black Belt Industry and Vendor Certifications Real-world advice
Invest with Confidence
Hagrids proven track record enables you to invest with confidence.
Invest with Confidence
We'll find and define the right solution with you. • Backed by the global strength of vendors. • Delivered by a strong local capability. • Same products, better value and great outcomes.
From Start to Finish
Hagrid embraces a proven methodology of working pragmatically "with" you (not "to" you)
Balanced View
Hagrid places the customers challenges, needs and objectives first, not the vendors.
Balanced View
Vendor agnostic Partner with all leading vendors Broad real-world experience
providing the best advice for your business
Successful Transformation
At Hagrid, we believe the key to a successful digital transformation is founded on a passion to create a better way to engage customers and deliver an “I want to do that again” experience. It’s this experience that drives successful adoption and optimisation of investments in technology.
Consistently Delivered Results
Hagrid digitally transforms IT Service Operations and Delivery into a stronger source of competitive advantage for the business by underpinning and aligning with business agenda. Hagrid transforms IT into a stronger source of competitive advantage while also moving the costs of running IT to the left. That is away from keeping the lights on and perennial fire fighting activities and towards accelerating and enabling the delivery of the business agenda.
Hagrid Solutions distinguishes itself by;
Our Team Members
Experienced, knowledgeable and reliable; our team of experts bring real-world, business and technology skills and understanding to work with you to deliver quality solutions.
Ian Tennent
Regional Manager
Patrick Bustard
Senior Consultant
Bernie Symons
Senior Software Engineer
Nick Lukies
CTO
Ken Sanders
Senior Consultant
Roland Geilen
Senior Consultant
Richard Hayes-Rosario
Managing DirectorHagrid Solutions is proud of our world-leading partners
who enable us to deliver best-of-breed products and services for our clientele...
