Hagrid has the right people and pragmatic approach to provide you with expert advice and guidance Hagrid’s proven track record enables you to invest with confidence Hagrid places the...
Diplomat unlocks the value of high-velocity teams by accelerating the connected flow of work between fragmented tools and disparate groups.
Hagrid Solutions provides a simple, fast, support engagement model for customers. The core elements of the process are; Nominated customer support personnel are defined in our support system and...
Our Rapid Process Deployment approach is a best practice approach to developing an ITIL-aligned Service Management capability. This activity is a proven approach developed by Hagrid based on many years...
Assess your organisation’s current IT Service Management capability/maturity. SMA covers Process, Technology and People, providing an assessment of both the current capabilities to support existing business needs, and future...
Bringing together disparate systems and the information they hold can be a daunting task. The experience and past success of Hagrid allows you to take advantage of enabling such...