Bringing together disparate systems and the information they hold can be a daunting task. The experience and past success of Hagrid allows you to take advantage of enabling such integrations.
Hagrid offers expertise with many 3rd party products in the form of architecture, implementations and upgrades.
The following list provide a convenient overview of relevant processes, products and platforms Hagrid Solutions specialise in;
ITIL Processes/Functions
- Service Desk
- Incident Management
- Problem Management
- Change Management
- Release Management
- Knowledge Management
- Asset Management
- Configuration Management
- CMDB
- Service Level Management
- Service Request Management
Products
- ServiceNow
- BMC Remedy
- Micro Focus
- Ivanti
- HP
- CA
- Infoman
- QSM
- Tivoli
- Microsoft MOM
- Omegamon
- ManageSoft ECM
- Net-IQ
- BMC Control-O
- BMC Control-M
- Xtraction
Other Products
- Cloud Services
- On-Premise
- Security Services
- Consulting
Platforms
- Cloud
- AWS
- Azure
- Mainframe
- Wintel
- Unix/Linux
DBMS
- SQL Server
- Oracle
- Sybase
- Ingress