Hagrid Solutions

a pragmatic approach to achieving IT best practice operations...

  • Hagrid Solutions
  • Home
  • Products & Services
    • Hagrid Diplomat – ATE
    • Support Services
    • Product Expertise
    • Rapid Process Deployment
    • Service Management Assessment
  • About
    • Clientele
    • Partners
  • Contact
  • Support

15 February, 2021 by Hagrid Solutions

Product Expertise

Bringing together disparate systems and the information they hold can be a daunting task.  The experience and past success of Hagrid allows you to take advantage of enabling such integrations.  

Hagrid offers expertise with many 3rd party products in the form of architecture, implementations and upgrades.

The following list provide a convenient overview of relevant processes, products and platforms Hagrid Solutions specialise in;

ITIL Processes/Functions

  • Service Desk
  • Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Knowledge Management
  • Asset Management
  • Configuration Management
  • CMDB
  • Service Level Management
  • Service Request Management

 

Products

  • ServiceNow
  • BMC Remedy
  • Micro Focus
  • Ivanti
  • HP
  • CA
  • Infoman
  • QSM
  • Tivoli
  • Microsoft MOM
  • Omegamon
  • ManageSoft ECM
  • Net-IQ
  • BMC Control-O
  • BMC Control-M
  • Xtraction

Other Products

  • Cloud Services
  • On-Premise
  • Security Services
  • Consulting

Platforms

  • Cloud
    • AWS
    • Azure
  • Mainframe
  • Wintel
  • Unix/Linux

DBMS

  • SQL Server
  • Oracle
  • Sybase
  • Ingress

Filed Under: Products, Services Tagged With: expertise, hagrid, product, solutions

  • Home
  • Products & Services
  • About
  • Contact
  • Support

Copyright 2016 - Hagrid Solutions Pty Ltd web site by CATTS-IT