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Executive Project Sponsor, Managing Director of Hagrid Solutions,  30 years IT consultancy and leadership experience

Senior Consultant Always learning and expanding knowledge, never afraid to be challenged. Roland is a Service Management Specialist providing ‘best practice’ consulting services in ITIL, SACM, ITSM, ITOM, ITAM, SAM, CMDB, governance (process, information and data governance), solution architecture, documentation, workflow automation, discovery, integration and security across multiple industry sectors and service management toolsets (BMC Software – HELIX/Remedy, ServiceNow, FrontRange Solutions, CA Technologies, HP, IBM, LANDesk, and Symphony Summit for example) since 1993. Developing expertise in all aspects of the computer (IT) industry since 1980, founding CATTS – Information Technology in 1987 as an IT consultancy for enterprise as well as small and medium clients, providing professional services in service management and end-to-end technology solutions (Graphic/media design, web site and cloud/internet presence capabilities including all aspects of technology implementation and support). Team focused approach in establishing and enabling teams to meet business and project deliverables. He is highly focused on delivering value and quality services through continual improvement of skills, capabilities, use of best practice methodologies (ITIL, PMBOK, DMBOK, AGILE, Scrum), and importantly, sharing these skills with team members. Extensive experience in the telecommunications, government and financial services sector.

With over 20 years of consultancy experience, Ken provides a professional and experienced skill set to your project.

CTO Nick has been working as a Chief Technology Officer, Architectural & Technology Leadership & Technology Leadership & Director & Founder at Hagrid Solutions for 35 years. Hagrid Solutions is part of the Business Services industry, and located in Australia.

Bernie has been pivotal in the development of the Hagrid Diplomat ATE product and also was involved with the development of the Xtraction toolset.

Architecture, design, development, implementation and integration of Identity & Access, Privileged Access, Cryptography, and Service Management solutions. Cyber Assurance solutions also; * Security Critical integrations of PAM and ITSM to extend PAM controls with ITSM context. * Specialised ServiceNow and Splunk based monitoring solutions for Security Critical platforms; HSM, DLP, Digital Vaults, etc. * Cyber Assurance integration and automation.

His customer base includes industry verticals such as Banking and Finance, Health, Government, IT and Telco, Retail, Wagering and Gaming, not for profit, MSP’s, Resources and Industrial.